{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free tracked delivery on orders of R600 or more; a flat R250 delivery charge applies under R600. Please allow 5 to 7 days for delivery.",
    "content": "Shipping Policy Last updated 2026-08-05. DELIVERY & SHIPPING INFORMATION We are glad to bring our customers exceptional value and service. OUR CURRENT SHIPPING TIMES Shipping time varies by location. South Africa 10 days (This doesn't include our 24-48 hour order handling & processing time)* OUR DELIVERY PARTNERS TRACKING INFORMATION You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages. If you have any other questions, please contact us and we will do our best to assist. $",
    "url": "https://silkscarfonline.com/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Your 7 day cooling-off period under section 44 of the Electronic Communications and Transactions Act 25 of 2002, alongside your rights under the Consumer Protection Act 68 of 2008. Items must be returned unused, in their original condition.",
    "content": "Returns & Refund Policy Last updated 2026-08-05. Refunds & Returns Policy Thank you for shopping on our website - if you are not 100% satisfied with your purchase, we're here to help. Customer Support Customer Support is available at theteam@silkscarfonline.com We do our very best to respond to support emails within 24 hours. Order Cancellation All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours as most orders are shipped within 24 hours of ordering A 12.5% service and processing fee applies on all cancellations. Once the packaging and shipping process has started, it can no longer be cancelled (please refer to the Returns Policy below) ** Returns Policy Our products can be returned within 15 days of the original purchase of the product.**** A non-refundable dollar amount of R300 per order ( which covers the initial product packing & handling fee ) is applicable and items must be shipped back to the original warehouse your package was sent from ( at the cost of the purchaser ) if the purchaser is returning for the following reasons: Better price found Changed mind Doesn't fit No longer needed Ordered wrong item Your refund will be processed 24-48 hours after receipt of the returned item Refunds may be held in credit against your account for future purchases if requested or directly refunded via the original mode of payment (ie your credit card or Paypal account) You can return your product anytime within 15 days for an exchange or refund ( not including the product handling & shipping fee ) subject to the following conditions. To be eligible for a return, please ensure: The product was purchased within the last 15 days. The product is in its original packaging. You have the receipt, order confirmation or proof of purchase from this website We are unable to accept returns of purchases made from third-party retailers. Products that do not meet these criteria will not be considered for return. Damaged Items If you receive a damaged product, please notify us immediately. Damaged items, products with missing parts will be quickly addressed by our customer service team. Incorrect Item Sent If you receive an incorrect product that is different from what you ordered, please notify us immediately. Incorrectly sent items will be quickly addressed by our customer service team. Order Not Received If you do not receive your order, please notify us immediately. unreceived orders will be quickly addressed by our customer service team. Contact Us If you have any questions about our returns and refunds policy, please contact us at: theteam@silkscarfonline.com $",
    "url": "https://silkscarfonline.com/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Silk Scarf Online collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 2026-08-05. Privacy Policy What personal data we collect and why we collect it Comments When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Contact forms Cookies If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select \"Remember Me\", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Embedded content from other websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. Analytics Who we share your data with How long we retain your data If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. What rights you have over your data If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Where we send your data Visitor comments may be checked through an automated spam detection service. $",
    "url": "https://silkscarfonline.com/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Silk Scarf Online.",
    "content": "Terms & Conditions Last updated 2026-08-05. Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Silk Scarf Online relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term Silk Scarf Online refers to the owner of the website whose registered office is Suite 45, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. $",
    "url": "https://silkscarfonline.com/terms-and-conditions/"
  }
}